Patient confidentiality Wales Air Ambulance is an independent charity and, while we work closely with our NHS partners, the charity is not part of the National Health Service. This means we do not collect, store or have access to medical records, mission data that identifies patients, or any other personal data held on NHS servers. Clinical data for the missions we undertake is carefully regulated by NHS Wales. We will only collect, use and store anonymised data, or the personal information of patients who have consented to share their details for publicity purposes. For advice and information regarding medical records, please email [email protected] or write to: Confidential – FAO EMRTS Cymru, Tŷ Elusen, Ffordd Angel, Llanelli Gate, Dafen. SA14 8LQ.