Any personal information we collect is stored by us on secure computers, servers or paper files located in the UK. We may transfer the information we hold to any of our offices in the UK, store it on our secure server system, or use cloud-based services or database systems supplied by external providers. These providers may be situated inside or outside the European Union. Any provider we use for storing or processing personal information must comply with the data protection regulations of the UK and we carry out checks on these companies for compliance.

We will keep your information only for as long as we need it to undertake the following: provide you with the goods, services or information you have required; administer your relationship with us; to inform you of our news and charitable activities, if you have consented to this; to comply with the law; or to ensure we do not communicate with people that have asked us not to. When we no longer need information, we will always dispose of it securely, using specialist companies if necessary to do this work for us.