It is important that you read and understand our full privacy policy, but here is a quick summary to help you understand the basics:

  • We collect, use and store personal data in order to administer your relationship with us. This data may be collected in a number of ways, depending on how you have chosen to engage with us.
  • We will keep your information only for as long as we need it to undertake the administration of your relationship with us and we dispose of expired data securely.
  • Personal information may be processed and stored on our secure server system or through external service providers, such as cloud-based systems. Service providers that we use may be situated inside or outside the EU. Any service provider we use must comply with the data protection regulations of the UK.
  • The security of your personal data is important to us and we follow strict procedures to comply with the law and protect this data as much as possible.
  • We never sell your personal data onto third parties. We will only share your information if we are legally required to do so, to protect or defend our rights, or if we are working with service providers who operate on our behalf.
  • Our website uses cookies and you have the right to manage your cookie preferences, which can be done through your web browser.
  • We do not knowingly collect personal information from children aged 16 or under without the consent of a parent or guardian and will delete any data if we have reason to believe we hold such data.
  • Under UK data protection law, you have rights over the personal information that we hold about you. You can contact us any time to exercise your data rights or change your preferences, by emailing [email protected] or by writing to: Data Protection, Wales Air Ambulance, Tŷ Elusen, Ffordd Angel, Llanelli Gate, Dafen. SA14 8LQ.